At Rockingham Auto Centre, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect personal information including:

  • Your name
  • Email address
  • Phone number
  • Vehicle details (e.g. make, model, service history)
  • Any other information you voluntarily provide through our forms or direct contact

2. How We Collect Your Information

We collect your information when you:

  • Submit an online enquiry
  • Book a service through our website
  • Subscribe to our newsletter
  • Contact us via phone, email, or in person

3. Why We Collect Your Information

We collect your personal information to:

  • Provide and manage our services
  • Respond to your enquiries
  • Confirm and manage service bookings
  • Send reminders or updates about your vehicle
  • Improve our customer service and website experience
  • Send occasional promotional offers (if you opt-in)

4. Sharing of Your Information

We do not sell or rent your personal information. We may share your information with third parties only where necessary to:

  • Provide services (e.g. booking software, SMS/email reminders)
  • Comply with legal obligations

All third parties are required to maintain the confidentiality of your information.

5. Data Security

We take reasonable steps to protect your personal data from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Access and Correction

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate. To do so, contact us using the details below.

7. Cookies and Analytics

Our website may use cookies or analytics tools to improve your browsing experience. These do not collect personally identifiable information and can be disabled in your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy or wish to access or update your information, please contact:

Rockingham Auto Centre
Email: rockinghamautocentre@gmail.com
Phone: (08) 9554 5000
MRB 12157
Rockingham, Western Australia

9. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

Last updated: 29 April 2025